Social Security

A Different Take on Social Security

In the past, most of the articles written about the Social Security Administration (SSA) have been about what is wrong with the agency and its programs. In the spirit of positive thinking, the following are important programs and tools that the practitioner should be aware of and utilize when tackling a Social Security dilemma.

The SSA has a well planned out and user-friendly website in English and Spanish at . The website is packed full of important information and answers to the most frequently asked questions. This site contains a multitude of pamphlets and publications on every aspect of Social Security benefits which are easily searchable by keywords and subject matter. A great benefit to the practitioner is the online library of Social Security Rulings and most recent updates. Also a downloadable PIA calculator is available for the estimated benefit calculations. Most recently, the SSA allows an online request for an individual’s earnings report and benefit estimate statement.

In SSA’s push to be more user-friendly the agency has launched the largest customized mailing by a Federal agency. The SSA is currently sending an annual Social Security Statement to125 million workers. The 4-page statement is designed to make workers aware of their retirement, disability and survivors’ benefits. The statement will also provide workers an easy way to determine whether their earnings are accurately posted on their Social Security records.

A recent Gallup poll showed that individuals who have received a Social Security Statement from the SSA have a greater understanding of their benefits than those who did not receive a statement. Those who have received a statement are more likely to know that (1) the amount of benefits depends on how much they earned; (2) Social Security pays benefits to workers who become disabled; (3) Social Security provides benefits to dependents of workers who die; and (4) Social Security was designed only to provide part of total retirement income. This increased awareness and documentation will also help the Social Security practitioner more accurately assess the client’s potential benefit recovery.

The need for more accurate and timely information is being addressed via SSA Commissioner Apfel’s Short-Term Initiative Program to improve the 800 number telephone service. This initiative, which is dependent upon enactment of the President’s budget, will improve customer service by increasing the SSA national 800 number call answering capacity. The program will also provide employees in the Program Service Centers (PSC) more time to spend on pending workloads which include requests for recomputations of benefits and activities related to the distribution and collection of benefits that have been paid incorrectly. Currently, these areas have delays in excess of 90 to 180 days.

In the spirit of positive thinking and an eye toward user-friendly programs, the SSA has made a step in the right direction. Just think what could be done if we could get the Social Security Administration to —leap?


5 stars??? If I could give 10, I would!!! Professional, knowledgeable, caring.... there’s not enough words to describe what an amazing experience I’ve had dealing with them. Highly recommend!!!

- Tanya

Attorney David Magann is a Marine Corps Veteran with a Criminology Degree from The University of South Florida and a Law Degree from The University of Miami. He will be your advocate working to get the benefits you deserve.

Five stars


5 stars??? If I could give 10, I would!!! Professional, knowledgeable, caring.... there’s not enough words to describe what an amazing experience I’ve had dealing with them. Highly recommend!!!

- Tanya

David helped me with my S.S. disability. The office staff was always there to answer my questions and I was actually able to sit with David to go over my case. Most attorneys have you meet with their office staff and you never meet with them personally. David is very personal and a great person.

- Lisa

Mr. Magann is a veteran that cares about the well-being of all veterans. And will go the distance for all clients needing help with Social Security claims. I highly recommend if you are in need of an attorney for SSI Benefits.

- George

First off, let me start by saying the level of professionalism from this firm should be the industry standard. Every question I had, from start to finish, was answered in a timely manner, the whole process, from start to finish was transparent and laid out in front of me. David Magann deserves every accolade coming to him now, and in the future. David, my family thanks you from the bottom of our hearts.

- J

Great service. Has served me well. Easy to get ahold of a person when you call! Have some bilingual staff. I would recommend Mr Magann. Be well.

- Chris